HSM Status on Dashboard Tile

Using HSM to monitor water alarms and smoke/fire/co alarms. The app shows they are "Armed", and I am confident they are, but the HSM dashboard tile shows "Disarmed".
Screenshot 2022-12-08 214303

I have deleted the tile and re-added. I have de-armed in the app and re-armed. No change.

Clicking on the dashboard tile brings up a menu screen and it would appear you should be able to arm or disarm from here, but none of the selections change anything. Am I misunderstanding the capabilities of the HSM template on the dashboard menu, or is this template broken? I have searched and read previous applicable topics about this, but I don't understand why I should have to use rule machine, build virtual switches, etc etc if the HSM dashboard template is already available. As always, thanks in advance. Any help would be appreciated.
**** Windows 11 laptop, Google Chrome, HE C-7, platform version 2.3.4.117****

I think the arm/disarm showing on the tile is for security alarm rules if I remember correctly.

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