I'm very new to HE (previously was on ST). Just to start out, I moved over just 2 light switches, a GE dimmer (12724), and a Homeseer WD-200+. Took a while but finally got them both included.
I created a very simple dashboard adding both devices as dimmers. The GE one works fine. The tile for the WD-200+ does nothing. It doesn't get the correct state of the device (always starts off as ON even if the switch is OFF). When I tap on it to toggle the light it just shows an hour glass. Dimmer slider does nothing. When I refresh the page it says the light is ON even if it's not.
Do I have to do anything special to get the WD-200+ working with a Dashboard Tile?
My 2 devices are physically arranged as follows, HE hub in the same room as the GE switch about 10-12 feet away. Then the WD-200+ is down the hall in another room about 15 feet away from the GE switch. Is it possible the physical setup has too weak of a connection to the WD-200+? Is there a way to test that?