How to remove dead zwave device from device list?

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21

Its a device issue. What kind of device is it?
I have one button remote that does the same thing, always shows no neighbors but it will hop through other devices if it needs to. I gave up worrying about it.

If its a battery device, it would be normal for repair to fail. In fact it should not even be trying to repair it.

22

all the repeater devices (apart from the fibaro) are aeotec dimmers and switches.

the pooj one is switch. In old location it was working fine as a repeater. Maybe device kaput.

23

Did you happen to move it into a metal box, or metal enclosure? Maybe it just has a really weak signal in is new location.

24

no metal enclosure or box.

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pooj has changed to repeater on its own. But HE connects to it directly just like laundry. Doesn't connect to any neighbours.

I guess HE wants to do that way?

25

I have an Aeotec Nano 4 button Z-Wave battery powered device that died. I can't put it into exclude more or anything - it is just 100% non-responsive (and yes, I tried a new battery). I know I've properly powered my C-8 down since that died but it is still in my devices list and the Z-Wave table. I don't want to just go mucking about an make it worse. Could you please give the steps to remove it with this scenario?

Thanks

26

Same as removing a ghost node at this point, does not matter what the original device was if its dead, procedure is the same. Here is the unofficial guide: How To: Remove Ghosts using hub tools or a UZB Stick

Official Docs: How to Troubleshoot Z-Wave | Hubitat Documentation

27

Thanks. I first removed it from any apps it was in and then went to the Z-Wave Details and did the Discover and the Remove and it is gone.

I also have a couple of Aeotec Range Extenders, but literally nothing is going through them. The only thing I'm therefore using them for is a nightlight in the hallways they are in. (Pretty expensive night lights at that). Is there any harm to just leaving them there or should I exclude them and then unplug them?

28

They should not be causing any harm as long as they are not spamming messages out. If you look at their neighbor count it is probably pretty high, so they are probably on standby as a backup route for many devices. If the route a device is using gets slow for any reason they will quickly switch to another to try and find a path to the hub.

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29

Got it. Thanks