Totally agree overall.
Hubitat user for 1-2 weeks never had any experience with home automation.
strong:
Had a great onboarding with hubitat + youtube videos very helpful.
Very well documentation!
mid rating
Basic rule engine is ok but not "wife/noob friendly"
improvements needed
Forum to not be able to use the browser search is a turn off e.g. in posts like this
Dashboard looks just like from an old android version / early 2010s and need some stae of the art look.
Overall UX could be improved to appeal to younger and non IT people