How do I prepare a C4 hub for gifting?

[JohnRob]

The title pretty much says it. Would like the receiver to experience a new hub process.

[bertabcd1234]

A full reset should do everything you want--besides erasing the hub database and resetting the Zigbee and Z-Wave radios, it will also un-register your cloud account if you happen to have registered the hub (technically optional if you don't want cloud features, but it does nag you a bit if you don't). Back when (probably) you and (definitely) I bought our first hubs, manual intervention from Support was necessary to complete that second thing, which is probably why that thought is still lingering in your head--or at least I assume that's the reason for your asking.

This thread has a bit of history and is the most I can find beyond the documentation that just states the current state of affairs:

Factory Reset

@rick thank you for pointing out this post. It is not required to contact support before performing a "Full Reset", as long as users understand that this option should be used as the last resort, primarily when the hub is prepared to be returned or to be given away. As mentioned above, this option not only resets the radios but also removes any personal data (user account, email addresses associated to the hub, etc).