Housepanel - Locked Out

I was doing initial authorization and clicked Authorize of hub and walked out of room. When I got back, my browser was on the login page. When I typed what I had thought was the correct username/password, it just goes back to login so I assume I am mis-typing that info when completing form.

Before I do something to make things worse, how can I reset password?

I would contact support at support@hubitat.com