HomeKit Integration, Error 500, “Something went wrong”

I somehow missed that my Hubitat Elevation now has HomeKit integration support natively. I've been using a HomeBridge plugin to get my Hubitat devices into Apple Home for years, but I would like to skip that.

However, when I click on the HomeKit Integration under "Apps", I just get:

Error 500
Something went wrong
If you are seeing this screen repeatedly, please visit support dot hubitat dot com.

I tried a soft reset (restart with the restore database option), and it had no effect.

Could the HomeBridge plugin be affecting it?

Platform Version: 2.4.2.134
Hardware Version: C-7

My C7 says the homekit itegration is for C8 Pro.

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There is possibly some confusion here. There are two separate "homekit" integrations with distinct purposes.

  1. HomeKit bridge - this links Hubitat devices to Apple Home, and permits them to be controlled via the Apple Home app. This is the equivalent of HomeBridge that @iTim314 was referring to. HomeKit bridge is compatible with ALL Hubitat hubs.

  2. HomeKit Controller - this permits Homekit devices to be paired directly with Hubitat, and controlled directly using Hubitat. This integration is limited to the C-8 Pro.

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Correct. I am interested in the HomeKit Bridge.

I just updated to 2.4.2.138 and am still getting the same error. Any advice?

Same exact issue here...

Which hub are you trying to run the HomeKit bridge integration on? And what platform version is on your hub?

Tagging @gopher.ny

C7: Latest firmware/platform 2.4.4.135

I get the "accessory not found" error on homekit.

I've tried the nuclear option under advanced, same results.

Can you PM me the hub id? I'll check the engineering logs.

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Thank you, I absolutely can but I am struggling to find out 'how' to PM...

Click on my nickname, then green Message button.

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I see no green button unfortunately; perhaps I am too 'junior' for PMs??? Can you send me one?

Join the Owners group here in the community -- that'll enable PM capability and the ability to post screenshots too.

https://community.hubitat.com/g/owners

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Thank you!!!

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Got it working, 2nd reboot on the C7 did the trick.

Thank you for the assistance (and patience!)

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