Help - Strange Error Messages

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1

I started getting a lot of strange messages on my log like:
sys:12024-11-22 09:48:31.564 AMwarnReceived cloud request for App 2442 that does not exist, path: /device/1364 from 44.196.57.113

sys:12024-11-22 09:48:31.354 AMwarnReceived cloud request for App 2442 that does not exist, path: /device/1186 from 18.206.86.17

sys:12024-11-22 09:48:31.345 AMwarnReceived cloud request for App 2442 that does not exist, path: /device/1961 from 44.213.125.15

sys:12024-11-22 09:44:40.802 AMwarnReceived cloud request for App 2442 that does not exist, path: /device/1963 from 34.234.170.197

sys:12024-11-22 09:44:40.208 AMwarnReceived cloud request for App 2442 that does not exist, path: /device/1904 from 3.94.202.209

sys:12024-11-22 09:44:40.207 AMwarnReceived cloud request for App 2442 that does not exist, path: /device/1123 from 44.195.69.71

Any ideas?

2

You had some cloud service that was connected to your hub, but you removed the thing on your hub that it was connecting to. Meanwhile, that service is still trying to do so because it doesn't know any better. The solution is to identify and remove whatever that service is.

Common examples include Echo Speaks (if not using a local server), Sharptools or other third-party cloud dashboards, or anything you may have linked to with a cloud Maker API instance, among many possibilities.

5 Likes
3

If you can't remember what you removed you could try

  1. make a local backup
  2. restore a backup from before the error started occurring
  3. go to http://<Hub IP Addr>/installedapp/status/2442
  4. record app name
  5. restore to the backup in step 1
7 Likes
4

This is definitely related to the Alexa app. I started having trouble with Alexa responding properly and tried removing and reinstalling both Alexa from my phone and the hubitat skill in Alexa as well as the App in Hubitat. Now I'm getting a lot of messages like
sys:12024-11-24 09:43:45.490 AMwarnReceived cloud request for App 2483 that does not exist, path: /device/1582 from 3.239.163.199

sys:12024-11-24 09:42:51.837 AMwarnReceived cloud request for App 2482 that does not exist, path: /device/840 from 3.236.20.192

sys:12024-11-24 09:40:48.793 AMwarnReceived cloud request for App 2482 that does not exist, path: /device/193 from 44.212.21.241

I'm guessing the 2 different app numbers refer to different instances of the Alexa Hubitat app from previous attempts to fix this. Echo does seem to be controlling the lights properly (for now) but appears there's something wrong in the Alexa Hubitat skill that it keeps looking for older instances of the Alexa Hubitat app.