I have installed several zigbee switches in my wall light to enable full control and automatic dusk activation, these go off at midnight although on occasion my partner will kill the power to them by turning the physical switches off if we happen to go upstairs before midnight. Normally this is annoying but fins as the power is reconnected and the switches reactivate when the physical switch is turned back on. However last night I thought I had turned these off via dashboard as I was already upstairs at 11.30pm. My partner later said the lights were still on and turned them off at the physical switch.
Today I have found I cannot use HE to control any of my paired devices, I have restarted it, moved it away from the router and it currently has a green light showing. The light are stuck on permanently in the dashboard and when I try to turn off the action never completes, directly under devices turning on or off does nothing at all.
I have checked the logs and attach them here in case anyone can shed light on this issue? Without it I literally have no lounge lighting currently
have you tried re-pairing one of the devices to see if it responds again? what zigbee channel are you running? maybe run a wifi scan to see what channels are being utilized, and choose a zigbee channel that has the least traffic on it. you can see the relationship here
This sounds like an odd installation for a wall switch. Normally, the power doesn't get cut off when the lights are turned off physically. Mind elaborating how your circuit works and what make/model your switches are?
Also, you mentioned that you cannot turn them off from the dashboard. Have you tried connecting to the hub, then navigating to Devices to see if you can turn the switches on/off from the Device Details page?
This. I cannot for the life of me picture what OP is referring to. The behavior youāre describing sounds like perhaps some smart bulbs are also involved? Please share more details.
Itās not the usual, I have two pairs of wall lights on two switches, which are both on a 3 gang wall unit that also controls a landing light, its in a brick wall with a metal back box (as is the matching other by the front door) so I couldnāt really install one sonoff mini inside as they recommend not to, let alone fit two in to control the 4 lightsā¦I really wanted this functionality so I decided to sacrifice the wall switch function so they I could automate them (much to my partnersā chagrin :D)
Thus I have one sonoff mini ZB inside each wall light fittting which ājustā fitsā¦hence I am not keep to try repeat pairing as they were a pain to get back on the wall one the sonoff was inside.
There are no smart bulbs as the light fittings have small golf bulb screw fittings, and I could not find zigbee bulbs for less than Ā£15 each so it was cheaper to install sonoff minis in eachā¦plus this way I can control then individually instead of pairs, and I already had nice LED bulbs I had sourced for them when originally placed on the wall that I didnāt want to make redundant unnecessarily.
Also I have tried turning on /off directly in devices but this does not respond either, I did however find my bedroom light which is a Phillips hue bulb is still accessible form the HE, so it seems to be limited to the zigbee devicesā¦I have some smart plugs these also will not not respond.
I assume that Hue bulb is connected to Hubitat via a Hue bridge? In any case, please send us an email to support@hubitat.com, if you didn't already so we can check to make sure your Zigbee radio is functional. If some Zigbee devices work, that's an indication the radio is working properly. Generally, if you cut power to a smart mesh device (Z-wave or Zigbee) that certainly weakens your mesh, as devices may stop working if they are communicating with the hub via disconnected device. That could very well be the issue in your case.
No, its is directly connected, and the dimmer remote is also, however I have not successfully got the dimmer individually working. These existed before my hub and I reset them to add it afterwards, as it was simply to replace a now inaccessible physical light switch at the side of a wardrobe.
The issue I have now is I cannot determine which way the physical light switch (for the 2 pairs of lounge lights) is with power on, as the bulb will only light when set as on in the hub and its workingā¦
In that case, it rules out a radio malfunction, so the problem is with one or more devices. Likely, a main repeater is disconnected and the rest of devices are no longer able to reach the hub. You will need to power up all devices, then figure out if some dropped off your mesh. If one or more devices are still not working, there are a few things you can try:
Check for interference on the 2.4ghz Wi-Fi band (survey your Wi-Fi network with a network monitoring app).
Make sure the Zigbee channel is not overlapping the Wi-Fi channel (Zigbee bulbs work better on higher channels >> go to Zigbee Details and determine what channel your radio is set to use).
Make sure that all mains powered devices are connected and work properly.
Go to Discover Devices and select Zigbee, then click Discover Devices. If devices dropped off your network, rediscovering them will make them rejoin the network.
Word of caution that some bulbs, including Hue bulbs connected directly to Hubitat hub are not good repeaters for other Zigbee devices and they can cause other devices to stop working. If at all possible, I recommend connecting the Hue devices via Hue bridge, rather than connecting them directly to Hubitat.
Is there a free suitable app for iOS you can name please?
I found zigbee on 21 and WiFi 2.4htz on 6 so yes they overlap. I guess its simpler to move the zigbee channel? Although to re-pair means removing the light fittings again if I need to press the physical buttons on the sonoff switches again to do soā¦it was an absolute pain to get them back on the wall flush
Do you mean the sonoff switches in the in light fixtures?
4 if I can see them in devices/dashboard but just cannot control them, does this mean that they have dropped off the network?
I thought my hue bulb was connect as a wifi bulb? I did have it off the network but again my partner wanted use of the dimmer controller switch, so I added them both separately in a bid to get both sets of functionality.
Additionally whilst looking at my wall for a separate plan to install an OLED tv (trying to see if I have dot and dab or not) I discovered the back boxes in my light switches where the wall lights are located (a brick cavity wall) is in fact plastic, so theoretically I could have located one mini ZB in there, although in practice its a 3 gang with another hall way light and the two pairs of wall lights so there is a lot of wiring in there and Iām not sure it would fit.
The other accompanying light switch is located in a small porch, and I thought if also plastic I might squeeze one mini ZB in each however the back box was even shallower at around 20mm
No need to re-pair Zigbee devices. Goto the Zigbee settings and select the channel you want (I use 20 as my favorite). The devices will go into a panic mode and re-connect by themselves. May have to give it 20-30 minutes for the mesh to settle down.
I've done this a few times while trying to track down problems and so-far have not had to reset any devices.
I believe Apple doesnāt really allow apps that survey for all nearby WiFi networks with details including channel, strength of the received signal, etc, which is the kind of info you need. Iām not sure if inSSIDer by Metageek is still available as freeware, but thatās a useful PC app.
Hue bulbs communicate wirelessly with zigbee, not WiFi.
Itās possible to directly pair a hue bulb to Hubitat, or itās possible to pair hue bulbs to a hue bridge, and integrate the bridge with Hubitat via a LAN-based connection.
After changing the zigbee to channel 26 last night, I can still only turn the bedroom Phillips hue bulb on and off via the dashboard, not the remaining zigbee sonoff mini switches connected to the dumb led lounge lights.
Thanks, changed to 20 and they worked instantly, I chose 26 as looking at the 2.4hz wifi /zigbee over lap I thought I was clear on the edge , now I need to just check the smart sockets and get the dimmer working for the hue bulb
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