I'm baffled and need the expert help from this community. Here is the situation:
-I installed one RF9601 (Z-Wave Plus) to power a front porch light. The switch operates manually and I have reset the switch several times. It is now blinking a blue LED. This switch is approximately 15 feet from the hub, however, on different floors.
-The second RF9601 is installed to control a pair of outside lights. The switch operates manually and I have reset the switch several times. It is now blinking a blue LED. This switch is approximately 30 feet from the hub, however, on different floors.
I have gone through the Add Device process many times, and the hub cannot find either device. As stated above, I have reset them several times to no avail. I don't think this is a distance issue, as Z-Wave Plus has a range of 300 feet.
I've tried the Hubitat App and scanned the QR codes, but that doesn't seem to get me anywhere.
Is my next step tearing these units out and replacing them with another wireless technology / brand? Thoughts?
Thanks in advance!