So I've had a Hubitat C7 for a couple years now integrated with google home. After the latest update, all of the voice commands stopped working for all devices linked via the Hubitat. I tried a number of resolutions (trying to reconnect the google home, rebooting hubitat/networking equipment, etc, deleting the google home hubitat apps and reinstalling them)
I'm at my wits end on how to resolve this. I've seen other people that have mentioned this error message say something about the cloud connection for hubitat, but that all appears to be fine. Does anyone have any guidance on what to try next? I've done everything I can think of except factory reset the hubitat (which I'd rather not do because I don't want to have to set everything up again)
A little additional context - When connecting to the hubitat via google home, it is able to find and authorize with hubitat, and gives me a list of devices to integrate. After selecting the devices, and continuing that's where I get the “Could not reach Hubitat - please try again” message.
To clarify, is this an existing setup that was working fine before, but has recently started not working? From what you said, I think that's true, but I want to confirm this isn't potentially related to any recent changes you've made WRT adding new stuff to GH or anything like that.
Yes, it was an existing setup that was working fine. In attempting to fix it first I tried to refresh the google home connection(which didn't work - I got the error talking about missing the "state" query param). After this - I cleared all the google home related apps and connections on both the Hubitat and Google Home - and started from scratch to try and get it working, and got to the state that I posted above (the connection process goes fine for authorize, select hub, and select devices - When proceeding from the select devices page is when the error appears in the google home app)
That state query error is typically associated with trying to add an incompatible device from HE to GH.
Anytime I have a connection issue with GH, it's always proven to a temporary blip on Google's side, so I've learned that if it's not working, just leave it alone for a while and it'll eventually be fine again. We rarely ever use GH to control stuff, so thankfully these blips aren't impactful.
I guess my point there is that this all could still just be a wrinkle on Google's side that you can't fix, but I hope that some other folks who've been under the hood lately with the GH integration may be able to offer better insight/suggestions for you.
The query state was happening with the authorize step - since I deleted the connection and started from scratch I'm able to get past that without issue. It's on the add devices step where I'm encountering this problem. (Apologies, maybe I've provided to many irrelevant details to the current problem)
Try authorizing just ONE basic device in the HE google home app (a switch).
If that works add some more devices.
There are some known issues with Fans at the moment, so I would avoid those while troubleshooting. Then try adding any fans one at a time to figure out which one is causing the problem. Report back if you find the problematic device, with a screenshot of the "Current States" from the device page.
Thanks for posting this Fan info. It was hanging up my Google Home integration too. I tried EVERYTHING... so frustrating. Dropped the Fans and BOOM, it's all linked up again.
I couldn't get Google to sync my devices after adding a couple light to HE. I ended up removing the HE integration during troubleshooting and then couldn't get it to link again. The one fan in the house has been in HE and linked to Google for ages, and it has always worked via Google Home, but it was definitely preventing me from reconnecting HE to Google.
Out of curiosity what kind of fan controllers are you using. I am having all these issues every time I update I go through it again and then I have to roll all the way back I'm using zigbee Hampton Bay controllers
I know this is kind of an old thread but I'm having the same issue and I'm using the built in GE Smart Fan Control driver. I was unable to synchronize any new devices that I had added and I didn't even realize that this was preventing that.
