Fooling around with the AT&T orb. Have dream of powering it by 12v battery, but has weird plug, 72 watt power supply, etc. That's a subject for another thread.
Anyway, unplugging this, reading power draw, etc, etc. I successfully gave myself the blue light of death. Only it wasn't, because I went to ip:8080, and a page came up that said I had a corrupt database.
Clicked on the supplied link to soft reset. Then restored from local db as directed.
Easy peasy!
Thanks for making it so.
Nice .. glad it worked for you ..
Just be careful .. might want to get hub protect.
I have done soft resets and it has weirdly wiped my zigbee or z-wave before 
Super glad I have Hub Protect .. was able to restore from that.
A soft reset cannot possibly do this. If this happened to your hub, something else was going on.
I do have hub protect.
I think I'm on a once-weekly cloud backup now.
Once a day local.
I agree .. Not sure why it did that .. was glad i had a backup !
As @bertabcd1234 said, it wasn’t a soft reset that did it. Soft resets don’t wipe the zigbee or z-wave radio databases.
Blue light means the hub booted but didn’t fully load, including the main interface. But often the diagnostic interface still loads and allows for an orderly reset and database restore, as you found.
Well you can choose to believe it or not but it did happen ..
I had done it before and you are correct it did not wipe the zwave .. but in this weird one time it did .. not sure what caused it.
Anyway, it got fixed when I did a restore.
I absolutely believe you had an issue related to z-wave and zigbee devices. I’m just reinforcing that a soft reset in and of itself couldn’t have caused them to disappear from your hub’s radio databases.
I'm confused, what is this "orb' you speak of ?
That's neat. It's so new, googling "att Orb" gives me ads about Orbi, not sure if that's because I have an Orbi, but not much else.
Not available in my area. Looking for something to backup my Fios fiber, in case somebody cuts my line to break in. I won't get notified but my 10 11 sirens might alert my neighbors. Just bought another Wink lookout, I fried one by using rechargeable 3.7 volt RCR123A's, although all my Iris devices don't mind the extra voltage.
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