I have been using the GoControl TBZ48 thermostats for many years now. I have 3 in the house in three zones: Master Bedroom, Living Room, Bonus Room. Recently, the Living Room and Bonus Room thermostats stopped repsonding to any control inputs (apps or direct commands). I excluded, re-paired, and then repaired the Broken apps on both thermostats. One thing I discovered is that the GoControl Z-Wave driver is garbage. The Master Bedroom Thermostat functions great on the Generic Z-Wave driver and so I switched the LR and BR thermostats to Generic. I was able to get the Bonus Room Thermostat back by rebuilding the path in the Settings, but the LR thermostat remains stubbornly out of reach. It keeps saying PENDING when I try to rebuild the mesh. Batteries are 100%. Any ideas on how to get the network and thermostat to start playing nicely again?
To prevent broken rules, replace the device you are about to remove with a virtual version of that device to serve as a place holder. Then when you get your z-wave sorted out, swap the real device back in replacing the virtual one. Then you can work in the z-wave including issue separately.
Thanks for the advice. So, I created a virtual thermostat, and while creating it, the add device routine asks if I want to replace an existing device. I should just say yes? And then what? Try to work that virtual device into the mesh and, if successful, swap the devices again? When I select the Swap device option, it asks: "Are you sure? This action cannot be undone." It doesn't sound like this is the path I want to take.
So, I created a virtual thermostat, but declined the option to replace an existing device. Instead, I went through the Settings menu and selected Swap devices. I then did a Repair Path on the actual thermostat, and then swapped them back. The device is now working...I think. I haven't tested all the apps yet, but it is responding to Dashboard commands where it wasn't before.