GoControl Garage Door Opener

SteveP · September 13, 2022, 5:31pm

Model GD00Z-8-GC

can't get this to pair. any insight?
I have reset the controller,
I have Excluded it on the Hub
I have tried to include. it says if found a device, then says it cannot add it

any help?

bobbyD · September 13, 2022, 5:43pm

Mind sharing the log line from Logs page that says it cannot add it? It might have a code # that could be telling as to why you cannot add it.

SteveP · September 13, 2022, 6:04pm

i redid but said w/ security and typed in the number and VOILA it worked

thanks

rlithgow1 · September 14, 2022, 1:01pm

This makes sense. Garage door openers and locks are required to be paired with security