Getting Ring V2 Contact Sensor back to pairing mode

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1

Had to force remove two v2 contact sensors. No matter what I try (factory reset, etc) I cannot get them back into pairing mode (slow flashing green). I’ve scanned for smart start. So far nothing.

I swear I hit this before and had some luck putting plastic back behind battery so it can be closed when powered up, but this time not having any luck.

Anyone have tips? I love that there are also slightly different instructions on ring’s site for resetting. :confused:

2

I had an outdoor contact sensor that I re-paired yesterday, I think they're mostly the same. I think I had to hold down its button for a few seconds to get the pairing active. Make sure you exclude and get a device excluded message. I had no problem excluding, it was a short press of the reset pin hole.

3

Yeah. Biggest thing I think is the annoying back and tamper switch. Annoying.

Waiting longer for smartstart.

4

I find with those the easiest way is to factory reset them then use smart start inclusion (qr code should be printed on the casing)

1 Like
5

Sadly no go so far. I have a feeling they’re not actually factory resetting with the pinhole. I hold down for what seems like close to 15 seconds of fast flashing, LED turns red, goes out, but unit doesn’t return to default state (can’t hit button for 3 seconds to start classic inclusion), etc.

Going to work on cleaning out the two ghost entries that these left behind when I deleted them and see if that helps at all.

6

That could certainly impede reconnection... Just on the side though, Press and hold the pinhole reset button using the end of a paperclip or similar tool. The LED light at the front of the device flashes green. Continue holding down the pinhole reset button until the LED light turns red, then release.

7

yup, that's what I've done easily a dozen times.... =/

8

Then likely the ghosts preventing pairing. They will wreak havoc with your mesh.

9

I can't even pair my zstick... sigh

10

Try shutting down the hub, remove power, let it sit for 2 minutes, restart. Try pairing process again.

11

Have done that. Had to do it last night because after mucking with pairing/excluding/etc the Ring sensors my radio wedged completely and wasn't sending commands at all. =/

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