Hi. I am new in hubitat. I have C8, I have creating an account, after click on search hub in did not find my hub, it finds it if I go to advanced search with IP adress. But after click on get started nothing happens. What am I doing wrong? Thank you.
What is the color of the light on the hub?
This usually means the hub is not connected to the internet. can you get to the hub if you go to http://hubitat.local ?
Have you attempted to set a static IP address after you connected the hub for the first time? Searching for the hub via advanced may show you the cached IP, while the hub may be offline.
Yes I can get the hub. But I get get startet. the light is green.
Yes I did.
Do you mean that you set a static IP in the hub’s settings menu? That also requires setting DNS servers in the same page.
Or did you set a DHCP reservation for the hub in your router’s settings menu?
Setting a static IP is prone to causing more issues (usually DNS related). A DHCP reservation accomplishes the same thing (a stable IP address for the hub that doesn’t change over time) but is less likely to have other unintended side effects.
Your hub doesn't have access to the internet at this point. Please push the network reset button on the bottom of the hub for 7 seconds using a toothpick or paper clip. (This will be the only round hole out of all the square ones). Set a reservation in your DHCP server instead. You should be able to complete everything after that.
You were correct from the very beginning There was no internet. I have just reset my routers and it works fine.
Thank you.
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.