Hi All. I've been having the same issues on both my and my wife's phone for a while now. I've tried deleting and reinstalling all to no effect. Both of us are on iPhone 12s and all phones and my hub are up to date.
Hi All. Ever since transitioning to the new app, presence sensing has become very irratic.
I am using a model C8 hub and my wife and I both have iPhones. I can see on the app that it it correctly showing that I am outside the geofence, but it is not showing me as 'departed'. Similarly, when I have manually set as departed and return home, it only sometimes shows that I have 'arrived'.
I have checked on several occasions and the App has full access to run in the background and full access to GP…
Is it best to setup a virtual switch for each individual person/phone? Or can you use the same one virtual switch with each phone?
Thank you very much for your help!
Have the same issue. Showing outside of geofence but present.
C8 Pro iPhone 13 Pro Max and the same on the wife’s iPhone 13 mini.
Everything on the latest software/firmware.
Thanx
Any help would be appreciated.
