I have 2 GE in wall switches for lighting and of the 2, one works as expected and the other not so much. The kitchen switch on the first floor physically controls the overhead light and works well as far as response time and reporting the correct status.
The other switch is in the master bedroom upstairs (30 ft away) and it controls 2 cree zigbee bulbs on the other side of the room. When I turn on the switch it takes anywhere from 2-5 seconds for the bulbs to trigger on where the smartthings would do this instantaneously. Turning them off there is no problem, only when turning on. I have tried setting up a pool job to refresh the device and nothing seems to help. Any suggestions?
What model is it?
My GE Toggle doesn't support instantaneous status reporting, so I have to use Z-Wave Polling.
That does take a few seconds in my experience.
Maybe SmartThings polled faster?
Still not sure if your device supports instantaneous status though.
12727 is the model number. I am doing a refresh on the switches every 30 seconds because I also read the same thing about smartthings pooling quicker and some users mentioned it was overkill. Maybe it isn't?
If I turn on the switch from the dashboard the lights turn on right away, but when I physically use the switch, lights take 1-5 seconds to turn on.
Yeah, that is the unfortunate reality of standard Zwave switches (aka not Zwave Plus). When operated from the physical switch nothing happens on the HE side until the device is polled - thus causing delay. And polling faster doesn't always make it update faster - depends on zwave network congestion, etc.
If you only have 2 of them, I would replace them with 14292s and be done with it.
I have a few left over toggle style GE devices on the shelf from a previous house that used toggle style switches (current house is paddle style, so I have no need for them), but I think they are dimmers otherwise I would make you a screaming deal.
Those switches are horrible, in my experience. I have a few of them and honestly, I stopped even bothering trying to get them to work. Sometimes they work, sometimes they don't, sometimes they react instantly and sometimes they take up to 30 seconds. Sometimes they drop off and then magically reappear. They are on my list of things to rip out.
With that said, do you have a repeater in between the hub and the switch or can you put one there?
I have this
Monoprice Z Wave Plus Wall Socket Plug in Receptacle with 2 USB and 1 AC Port (15654)
It is in the hallway but didn't seem to make a difference if it was there or not. Looks like I might need to go to a levitron to get this working better.
Or get a zwave plus version of the GE (or Zooz - they make a toggle style switch too) switch, as mentioned above... Zwave plus provides on-use feedback to the hub, so things like this are much faster.
Let me look and verify the model #s I have tonight. They are definitely zwave plus - I don't have anything standard zwave any more - but I don't remember if they are dimmers or switches.
Price will be cheap. My going rate on things I might throw in the trash anyway to make room is shipping cost + beer money.
So I was wrong. I only have one left and it is a model 14295 - Zwave Plus Dimmer (toggle). I would let it go for $30 since it will cost almost $20 to ship.
I wanted to provide an update to this if others have similar products. I have models 12727, 12729, and 14292 (z-wave plus). These devices can be excluded and included, I'm not sure if my experience will help but this is what happened to me. I could not exclude the model 12727 after several attempts. So I tried the 14292 and that worked easily. Put Hubitat in exclude mode, then pushed up on the toggle switch, it excluded it, then I included it. Once I did that the others 12727/12729 seemed to do good. I'm not sure if the z-wave plus helps in the exclusion process but I think it did. Now when I got to 12727's on the far end of my house I need to get the Hubitat all the way over there to get them to exclude and include. Once I did that and got them into the Hubitat system, I moved the hub back to its original location and I can control everything with it, even the ones that are really far away. Another note, I found that sometimes while the hub was in exclusion mode, I would have to press the on switch a few times in order to get the hub to see it. Same for pairing.