So I had a weird and first encounter with a GE light switch that would not respond to commands. It worked properly this am at 04:00. After that the logs stopped. I had to wait until after work to trouble shoot. I could turn the light on/off locally, but it looked like it had been factory reset somehow. I typically turn the blue led on when switch is off, but there was no blue led when on or off. This is usually the state of a brand new installed switch. So, I checked the z-wave device table, and it showed no route to the hub. I tried a repair, and the hub could not find the switch in question. I ended up removing the device from z-wave, then deleting the device in the device list. After that I was able add a new z-wave device, fix my apps and automations. The only idea I can come up with is one of the kids or wife did a quick 3 up, 3 down which factory resets the switch.
Anyone experience anything like this with a GE switch? System has been rock solid for 1.5yrs.
I've never experienced this over many years of using different GE models. Usually if their Z-Wave radio dies, they are dead for good. You might be right that someone may have accidentally reset it, or maybe you have a failing device.
They are known for the radio .frying easily especially during power fluctuations. In fact they extended the warranties for 5 yrs due to this. Contact jasco who.make the ge switches and they will send you a replacement.
Ive had at least 5 fail. When you say you were able to add a new device ?was it the same switch?. not clear. If so the switch.is ok.
Just to clear things up a bit. I rejoined the exact same GE switch to the network. Also, the GE switches I have are Z+. I forgot to mention I did a power cycle to the switch and nothing changed. Usually when a GE switch acts up I am unable to turn the light on/off at the switch. Power cycling has always fixed that issue. One other bit of weirdness: The "type" of device was listed as "generic scene switch" when I first went to the device details. I use the "GE switch" driver on all those switches. Not sure how/why this got changed. I did the latest updates just recently and possibly happened then?
I also noticed another node not connected to the network while trouble shooting the GE situation. It was a NEO cool plug I use for energy reporting on the dishwasher. I tried a z-wave repair and it still would not connect. So, I moved the plug closer to the hub and did a repair. Found it right away and worked great. I put the plug back to original location, did a z-wave repair and I found it without issue. It seems to be working/reporting this am just fine.
