Force delete child devices

dnickel · January 2, 2021, 8:05pm

I have been having issues with the Envisalink app disappearing and leaving me with 20 child devices and a parent. The DELETE button is grey out on everything so how do I get rid of these unwanted items?
I have reinstalled the EVL app so I now have duplicate devices, old ones don't do anything but I want them gone.
@bobbyD

stephen_nutt · January 2, 2021, 9:32pm

You should be about to change the Parent device to "Device" temporarily to give option to delete Child devices. Then switch back to correct driver.

dnickel · January 2, 2021, 9:54pm

Sadly the parent is greyed out and editing the device ID doesn't allow you to change the driver, I can't change anything.

BorrisTheCat · January 3, 2021, 12:11am

Is this a mesh linked device?

dnickel · January 3, 2021, 12:16am

Sorry for the messy copy and paste. Not sure about linked as I'm coming from ST.
It's a parent with many children
Envisalink
(Envisalink) Envisalink Connection

DSC Back Door
(Zone 002)

DSC Dining Room
(Zone 021)

DSC Exercise PIR
(Zone 006)

DSC Exercise Room
(Zone 016)

DSC Front Door
(Zone 001)

DSC Front Door X
(Zone 001)

DSC Garage Door Left
(Zone 004)

DSC Garage Door Right
(Zone 005)

DSC Guest Ensuite
(Zone 018)

DSC Guest Room
(Zone 017)

DSC Kitchen Door
(Zone 003)

DSC Kitchen Nook Left
(Zone 012)

DSC Kitchen Nook Right
(Zone 011)

DSC Kitchen Sink
(Zone 013)

DSC Laundry Room
(Zone 014)

DSC Living PIR
(Zone 007)

DSC Living Room
(Zone 020)

DSC Panel Tamper
(Zone 023)

DSC Rec Room Left
(Zone 010)

DSC Rec Room Right
(Zone 009)

DSC Rec Room Side
(Zone 008)

DSC Smoke
(Zone 022)

DSC Strobe Tamper
(Zone 019)

DSC Work Room
(Zone 015)
Envisalink Connection

Virtual Contact Sensor

Virtual Motion Sensor

Virtual Contact Sensor

System

System 6b3dfe63-476c-496e-9…

6b3dfe63-476c-496e-9…

6b3dfe63-476c-496e-9… 2021-01-01 16:37:59 PST

dnickel · January 3, 2021, 7:15pm

I got up this morning and all the devices have gone!
I did email support but as they don't work on the weekends (and I haven't received a reply) I doubt it was them doing me a solid.
Make a backup and keep on converting

ogiewon · January 3, 2021, 7:33pm

I believe the nightly maintenance routine tries to find and remove “orphaned child devices” automatically. That may have been what cleaned them up.

system · September 22, 2022, 5:18pm

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