First Item - Ceiling Fan


#6

Tried 1 second and 5 seconds with no success.


#7

This is a great device, I have 4 of them. BUT they are extremely picky about power outages. And can be a pain to reset-pair. I power blips all the time at my house to the point that I have a battery backup plugged into every outlet.

The secret to getting this device to work reliably and connect back up after a power outage is placing a zigbee repeater in the same room as the fan. I can literally unplug the repeater and the fan stops working, even though the zigbee logging page tells me the fan is connecting directly to the hub and not routing through a repeater.

I have an Iris 3210L plug-in outlet in each room I have this fan controller. I haven’t had a single problem since I did that, and moved them from ST. Our master driver maker magic @mike.maxwell wrote a pretty nice driver for it, and it will support component devices in our next major release.


#8

I read about the Hampton Bay Controller (HBC) needing a mains powered Zigbee repeater in the same room. At the moment, the HBC is only only Zigbee/Z-Wave device I have and the Hubitat Elevation is in the same room, maybe 9' away.


#9

I have three of these Hampton bay fans, the radios in them are crap, as @coreylista mentioned they like having a repeater. The factory reset process is a pain, and if they have already been reset, they do not blink after being reset again. Once they have a happy parent as a repeater they do work well, though they do not recover well from any changes in network topology.


#10

I had it in the same room as my hub for a while as well, but it still worked better (with a power outage) when I had a repeater. It barely worked at all on ST even with a repeater.

The updated driver in the next release should help with power outages as well.


#11

@coreylista & @mike.maxwell, it really helps if I have the Hubitat Elevation in pairing mode before attempting to re-pair the Hampton Bay Controller. With the HE in pairing move a'la Devices -> Discover Devices and running through the factory reset on the Controller all is well again. Thanks for the follow-ups :+1:, sorry for the trouble. :blush:

Just need to figure out what I'm gonna do with the GE ZigBee White Remote Control, I just picked up. :thinking:


#12

@MikeH, you are correct having the HE in pairing mode helps. I get frequent power outages and brown outs in Florida and have to reconnect these fans regularly.

I realized that you do not need to reset the fan most of the time. I turn off the fan power at the switch, put the hub in discovery mode, wait about 10 seconds and turn the fan power back on. It usually reconnects on its own within 15 seconds (the light even blink as though they were reset).

This works for me at least 90% of the time. I have 3 of these fan modules and since using this method, I've had to use the reset process only once.


#13

I put the GE ZigBee White Remote Control online in the same room as the HE and Fan. Behind the Pico on the right, I taped and recessed a toggle switch to make resets easier. I had to factory reset earlier today (no idea why), after putting the HE in pairing mode after 2-3 cycles of the uncovered toggle switch light blinked and the fan turned on low. Everything worked as expected after the reset, although initial actions with the Picos were delayed.


#14

Are these Hampton Bay Ceiling Fan Controllers worth the pain of factory resets? I didn't realize they were so temperamental about power outages. Is this factory reset something that needs doing often?


#15

A factory reset works but is usually not necessary after power outages. I put the hub in discovery mode and flip the power switch off for 5-10 seconds. It reconnects fine for me.

If you are experiencing problems with connectivity when there are no power outages, you will need a zigbee repeater in the same room.


#16

Thanks for clarifying. I don't have one, but I've watched your work with them on the side lines from ST to HE. At some point I'll have an Xbee up and running. Then I'll look at what I'll need to do the get one here in Toronto. HD here doesn't seem to sell the Zigbee versions, but if you ask at the Pro desk, they can sometimes contact their vendors and order-in what you're looking for.


#17

I'm fairly certain most if not all of my power outage related issues, were due to my not setting the Hub to Discover Devices. With the Hub properly set, the Controller reconnects in one or two power cycles as @stephack reported. I've also added a repeater and things have improved significantly.

I'm considering resetting my Hub to factory to rebuilding everything to ensure I haven't introduced any issues due to the number of additions/deletions I've made.


#18

We’ve recently had a number of storms pass through which resulted in a number of power outages, some in rapid succession. Through all of that no resets of the fan controller were necessary.

Ever since I installed a mains powered repeater above the fan (we have a split front back house) I’ve had no problems with the fan. Certainly worth the initial hassle.


#19

If you invest in a peanut wall plug the Hampton Bay modules are very resilient. We just had four power outages from severe thunderstorms (thanks NOAA weather app for my notifications...shameless plug) and all my fans came back online after HE healed the Zigbee mesh. Some were instant while others took about 2-5 minutes.

For resetting the device you just need to do the following:

  • Turn Light on
  • (3x) Power on, count 3 Mississippi’s, power off, count 3 Mississippi's
  • Hit the repair button (small button) and the. The Hampton Bay flashes for pairing mode

I have had little to no luck with other Zigbee repeaters providing the same results. The above is 99% accurate and reliable.


#20

Glad you guys found a solution. I’ve gone with the Caséta Fan controller, which wasn’t even an option when I first posted that question. Really happy with it as well, and I know I’ll never have to deal with a lost connection to the bridge.


#21

If you invest in a peanut wall plug the Hampton Bay modules are very resilient.

Securifi - Peanut Plug
Note: Its' not on the List of Supported Devices

Sent a request to Energy Avenue about blank picos, I'll let ya'll know what I hear from them.


#22

Yes it isn’t. But it is recognized by HE, fingerprint is registered and the generic Zigbee driver is assigned when adding to your mesh. Also the Only device that makes the Hampton ceiling fan module actually not frustrating.


#23

I've been using the Iris outlets since I was on ST. They solve the same problem.


#24

Yes that is true those do work now that HE supports Iris. Which btw I just bought 20 window sensors and 2 motion sensors off eBay for around $40. Happy!


#25

Wow, nice deal. BTW, I was referring to the v2's that have always worked with HE and ST...not the Iris only version.