So tomorrow I am going to be contacting support, but thought I might reach out here to see if someone might have an idea.
I have a new Fibaro Controller 2 device and it won't be found on the z-wave network. I have followed the auto-discovery (start discovery plug it in) and the manual discover (start discovery and push the button 3 times). Neither works. It also does not appear that the button works. Pushing it one time does not turn the lights off. It is on so 2 times is moot.
Don't sound good and I doubt HE support can help with a dead device. Was it working before? If so have you tried following the instructions to do a factory reset on it? It may just not be excluded from the old controller. Also what firmware is it on?
It is brand new out of the box. Not sure of firmware. I am reaching out to Fibaro support today. I was just wondering if I was being stupid and missed a step that someone here could point me in the right direction.
@mike.maxwell. The main issue seems to be with the switch state AND OR using the white child channel. I have to hit refresh to get it to update no matter what. When the white child is used the current states never get updated.
as above my firmware is 27.27! I would assume that is going to make a difference as i updated mine with their hub.