Not expected and to be honest, it's pure coincidence that your hub stops working when an update is available. There is no possible correlation between a pending update and the hub freezing. It is possible that you are dealing with a hardware malfunction or a network issue. Similar hub freezing events have been reported when jumbo frames are enabled in the network, for example. Identifying the root cause of your problem requires further investigation. If you'd like, you can send me a private message with your hub ID or MAC address and we can take a look at your hub's engineering logs (assuming your hub is connected to the cloud) to see if we can narrow down what might be causing the hub to stop working.
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