Error on Set Color - SYLVANIA SMART + RGBW Light Bulb

🛎️ Get Help
1

I get the following error when trying to "Set Color" in the device page.

image
image.png746×68 5.22 KB

It is a SYLVANIA SMART + RGBW bulb. I am using the Generic Zigbee RGBW Light driver.

Please help. I am trying to set this up for a birthday gift.

YF

2

Set color takes a map, if you're not sure what a map is just use the color picker on the device page.
You can also use the setHue command with a value of 0 to 100, saturation can be set with values of 0 to 100 as well, 0 will be white (no color), 100 will be fully saturated at the given hue.

3

I am aware of that, Mike. I am using the color picker then clicking Set Color. Then the error message shows up.

4

What browser?

5

Latest version of Chrome on Windows.
HE fully updated.
Generic Zigbee RGBW light driver

6

After choosing the color, this is the value that is going to be set:
[hue:NaN,saturation:100,level:100]

Wondering what hue:NaN is? It is supposed to be red.

7

Nan is "not a number", I don't know what the ui issue is, just use setHue and set saturation from the driver for now.

8

I think the NaN is an indication that the color picker went out of range. I messed with it a little and I was able to go from 99 Hue to NaN by sliding it too far. Thanks, Mike.

YF

9

@mike.maxwell is is driving me crazy. I am not seeing anything in either logs or events when I make changes on the device page. I have tried using the color selector and the number settings for hue, saturation, and level. Nothing is showing up in events/logs. I have all logging turned on.
YF

10

This is then a mesh repeater issue, if you're commanding the device and not seeing anything in the debug logs, the device isn't able to reach the hub.

11

@mike.maxwell Interesting. I was able to turn it on and off just fine when I was upstairs using my phone. It is on the second floor on the opposite side of the house from the HE. If it is a range/mesh issue, what can I do?

12

PS - Refresh and Configure show up in the events/logs. I was getting log entries for awhile, but they stopped several hours ago.

13

Add a zigbee repeater somewhere between the hub and the bulb.

14

The debug logs turn themselves off after 30 minites, the description text logging does not.