I was having issues with events not getting picked up... I started excluding the zwave devices that seemed to be malfunctioning. On the second device, it failed to exclude. all the zwave devices were imported from a C4 to a C7 about 6 months ago without issue. trigger problems started just about a month ago and I only just had time to try to address it.
I tried to exclude all zwave devices, but I had to force remove most. once that was done I tried to reset the zwave radio and got an error that the radio could not be reset. after that I tried to do an include then I got a 500 error.
I tried a soft reset and still getting 500s. tried a roll back and that put me into the "getting started wizard" which forced an update to the latest firmware.
this feels like a hardware issue, but i can't see the logs to verify.
Once the hub is back online, restore from a backup.
NOTE if the hub was unable to install the 2.3.3 platform version, and your hub is still showing that is running an older version, then go to the Diagnostic Tool and select "Download latest version". Once the download completes, click "Restore previous version" and select the latest 2.3.3 version.
That shouldn't be happening. Can you PM me your hub's id, I'll take a look at the engineering logs?
Were you on 2.3.2 and updated to 2.3.3? I'm guessing that the corrupt database was left over from the previous update attempt, but will have to confirm in the logs.