Elevation C-8 Not Reachable

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1

Hi,

Unfortunately I woke up this morning to my Hubitat not working. The light was green but device was not reachable through IP address. I unplugged the device and plugged back in and now the light will not come on. The only sign of life I have is that findmy.hubitat is able to discover the device. I put in a ticket with support but thought I would see if anyone can help here.

I was not subscribed to any of the cloud services so all my backups are local. If the hub is dead, is there any way to get these local backups at least?

Any help would be much appreciated!!

2

Have you tried a different power supply? Any USB power supply that can provide 1A (or more) at 5VDC will work.

3

Yes I did try a few - also tried different ethernet cables and ports on my switch, reset network, etc.

4

If none of the power supplies caused the hub's LED to turn blue or green, then unfortunately, it seems like your hub is dead.

There is no simple way to recover local backups under the circumstances.