Devices don't respond or extremely slow

I'm a bad resource when it comes to more hubs. I have 8 (3 retired) and there's a One Day Sale going on today.

However, after the giddiness of a Sale dissipates, I would have to advise, no, another hub wouldn't be necessary. S0 is 3x as many packets as "S-none" (there's no such thing as S-none, I invented that to simplify discussions. :smiley: ) ie. no security. Locks aren't chatty in and of themselves. Plus they operate at "human speed," meaning we operate them 0-10 times a DAY.

I have 3 barrier devices... 2 Locks and a Garage Door Opener. They are all on my C-7 along with 40 other devices. I can watch that Hub using Zniffer and it's not doing much most of the time.

All of my S0 devices are 40kb and to me that's more critical than S0 vs S-none for barrier devices.

LOGS are "live logs" -- they start "empty" and then as things happen, the display fills. You can click on Past Logs and get a few hundred from just before you opened logs. But that's a static screen. You won't see it change, no matter how long you look at it :slight_smile:

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Gotcha @csteele in this case where I have a problem with some ghost devices, if I had 2 hubs it would only affect one right? Maybe for $99 it makes sense to have an upstairs hub and a downstairs hub, in case one goes nuts like this one it only affects half of my house.

For the current problem I guess I have to wait till tomorrow when I get a zstick to remove it

I have 2 hubs (and a couple Hue bridges, and Homebridge). I was able to stop adding hubs, so don’t be afraid you’ll end up with 8 hubs :joy: An upstairs and downstairs hub makes since as long as you have enough devices in close proximity to each hub.

There is a Hub-aholics Anonymous meeting you need to attend. :wink:

Check the misbehaving device's page and enable logging options if they are disabled.

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Should/is the device page on mobile really slow? Like I click on a device to turn it and it turns it on very fast, but then I get a loading ring on the top right of that device, like its pulling the status but its takes forever to do so.

I was just looking at this myself. I replaced a switch this morning and was watching the device page as I physically updated the switch. There was a slight delay of only about a second. So forever is a bit too long.

Like i can click on devices go to the device it self and click on/off from my computer browser and it immediately responds. But on my iPhone, using the Habitat app, if i go to devices and i touch a device to turn it on/off i get spinning circle for about 1 min before it updates. If i use the Dashboard they are much faster... Maybe its an iphone app issue

I just tried this on the Dashboard in the app on the iPhone. When I turn on or off a dimmer or switch from the dashboard, the device reacts instantly, but the display updates Maybe 1 second later. When I physically turn it on or off, it seems to take between 3 and 6 seconds to reflect the state change on the app.

What if you do it from this screen?

Seems to be about the same when I toggle the switch via the app, but is almost instantaneous when I toggle it physically from the switch.