I am getting this message one my iPhone that is associated with my hub. hubitat device id with token not valid or expired
I get proper notifications on my iPad although it is not a registered device in the system.
Not sure how this would have happened in the first place, but I have a guess: when you set up the iPad app and associated it with your hub, it should have asked you if you wanted to create a new "mobile app device" on the hub or associate it with an existing one. If you chose the latter option and chose the device that had already been created on your phone, then the hub would think your iPad is the iPhone (and so send notifications to it), and the iPhone would likely have problems communicating between the app and "old" mobile app device. (The "mobile app device," by the way, is the type of device that gets created on the hub when you associate the mobile app with your hub. It is used for presence and notifications.)
Here's how to fix it if that was the case--and a fix you could try regardless, since it would likely fix it either way:
- Log out of the Hubitat mobile app on your iPad.
- Log out of the Hubitat mobile app on your iPhone.
- Log back in to the Hubitat mobile app on your iPhone. When prompted, choose to associate this mobile app with an existing mobile app device on your hub (the one for your iPhone).
- Log back in to the Hubitat mobile app on your iPad. When prompted, choose to create a new mobile app device, one for your iPad.
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That did not work. I am getting this message now. I also tried to change the device ID on both devices per some other suggestions and that did not work.
I'd avoid changing the DNIs, but if you found that in other troubleshooting information, I suppose it can't hurt if it already wasn't working. I'm not sure about the error you're seeing now. My only guess is that maybe your hub lost its cloud registration. The main page of your hub's admin UI should offer you a registration option if it isn't, but I'm not aware of any way to "reset" that if it isn't working (short of a full reset, which I would absolutely not do if you have devices paired).
I'll tag @bobbyD from Support here to see if he has any ideas unless anyone else has some ideas. 
Was this ever solved as mine no longer sends me push notification and also gives me this error message
One thing I read about yesterday--but didn't know connect with the above at the time I read this post--is that some cloud services were having problems. I wonder if this was related to that. If you try again (might have to log out of and back into the app), maybe it will be resolved with the "fix" from yesterday?
I have the same error. My hubitat hub is updated and I have tried logging in and out again.
Hi all,
So I got it working...
Step 1: Remove the Hubitat app from the device where the problem occurs
Step 2: Remove the device in Hubitat admin interface
Step 3: Download the app again to the phone, sign in etc., pick existing user and so on and it worked for me.
Conclusion: it wasn't enough logging in and out, but I needed to remove the app.
