Delay Alerts potential to Disable Future HSM Alerts and Delay Alerts for Selected Doors not working as intended

🛡️ Hubitat® Safety Monitor
,
1

I tried emailing this to support@hubitat.com a few times now, but maybe they don't monitor that inbox anymore.

See the below OneDrive link for a screen recording to demonstrate my below findings.
I'm running a C-5 with Platform Version 2.4.0.144
HSM Issues.mp4

You might need to download the video or change it to 1080p in order to see it clearly.

image
image833×631 32 KB

Delay intrusion alerts only for these doors
It appears that HSM is not working correctly for Delay Alerts when selecting individual doors.

Alert Cancel with Pending Alert disables Future Alerts
Also I noticed that if you cancel an HSM Alert while you have a Pending HSM Alert that you will get no future HSM Alerts until you Disarm and Re-arm the System.

This seems like it could be a pretty big deal as there is the potential that an HSM Alert is Auto-Cancelled by a Rule while there is a Pending Alert effectively disabling your HSM from issuing any further alerts without user interaction.

HSM Logs
HSM Logs1352×955 148 KB

2

I second this.... something is not right with HSM delays and alerts. I have a C8 on version 2.4.0.151 and set arming audio and text alerts but then turned them off and they continue to trigger. I have disabled, rebooted and uninstalled reinstalled and configured without the alerts, but they continue to trigger (even with HSM uninstalled).

3

I will look into this...

2 Likes