Contact Support

Good morning.
Appreciate if someone from HE could contact me about a password reset problem.
Best email to get me is xxxxxx@gmail.com
TIA,
Mac

Support staff don’t generally reach out to users by email.

You’re welcome to ask for support here, though.

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Just need to reset a password for xxxxxx@gmail.com please.
thanks Mac

@support_team

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I redacted your email address in your posts, as you may not want to put your address out in public... To reset your password, please visit this page and follow the on-screen instructions.

https://my.hubitat.com/forgot

If you tried that and ran into any problems, let me know what kind of issues you've experienced and I'd be glad to further assist...

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Thanks.
It's reset now. the reset email was in the junk folder. Odd though. When i tried in the past it wasn't sending anything as i checked my trash. But done now - thanks
Mac

If you want to change your forum username, or merge multiple accounts that are duplicates, @bobbyD’s the man to talk to for that as well.

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Now that that's cleared up...next activity you should consider:

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