I am having a connectivity issue. I can access my hub and dashboard but after a a few seconds I get this message over and over.
Anyone?
What happens if you use a web browser on a PC connected via Ethernet to the same LAN as the hub?
Always best to simplify the problem. In this case, is it the HE Hub or is it the HE Mobile App or the phone?
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It does not happen when I access it via the web address.
Good deal. So the hub and your wired home network sound like they are fine.
Now you can focus on the phone/mobile app. I would make sure your phone uses WiFi while at home. Also, try using the web browser on your phone, instead of the Hubitat Mobile App to test if the issue is with the phone/wifi or the mobile app.
I have deleted the app and redownload it on my iPad which is only on Wi-Fi, and I am getting the same results.
What happens if you only use Safari web browser on your iPad to connect to the hub? Does it still lose its connection?
Are you attempting to use the iPad as an always on display?
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What does your network topology look like? Do you have multiple VLANs by any chance?
Are you using an iPhone as well? Does it have any issues with the Hubitat mobile app when running on WiFi?
No VLAN. The app does the same thing on iPhone and iPad on Wi-Fi.
I have tried everything and I can’t fix this issue
Still waitng on an answer to this question -- does the connection similarly drop if accessing via a browser (not app) on your iPad and/or iPhone?
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Sorry for the delay. It was the new app that was the problem since I have an older version of the hub operating system.
