Connecting a remote hub

I am trying to connect a remote hub. I have all the software installed but when I get to the point on the remote hub after resigning of Brenly name and IP address of the server hub and pasting the key that was a sign by the server hub it says connected press done when I press done I get a message saying new software installed press done to complete when I press done it just goes back to the app page. Any help would be greatly appreciated thank you

I assume you are using HubConnect? I will add @csteele just in case