Complete Failure / Hub Malfunction?

I have 1 line powered device that I disconnected power to before trying the Remove, all other devices I unplugged or took batteries out.

I did do a firmware update earlier this year, here is the results from the URL with my hub IP:

VersionReport(zWaveLibraryType:7, zWaveProtocolVersion:7, zWaveProtocolSubVersion:17, firmware0Version:7, firmware0SubVersion:17, hardwareVersion:1, firmwareTargets:1, targetVersions:[[target:1, version:7, subVersion:15]])

I compared my Z-Wave Details page to the image you sent, I don't have a Firmware Update button. I recall that being there before, but is not present now:

I attempted a repair of the z-wave multi-relay that I initially unplugged (logging all the errors), it wouldn't complete. I then attempted to a replace - failed. Tried an exclude, that failed as well. I attempted unsuccessfully to repair the individual devices that were running through (using the Z-Wave details page) that device. I had never done a full reset till today, always attempt an individual repair first.

I have since excluded (some were successful, some not - even moved some closer to the hub) and re-added the Z-Wave devices that were running through the unplugged device, but left with another ghost. The new device instances are now hopping to other nodes, not the relay that I removed. No devices are showing online that are hopping through that device.

I will have to get a Z-Wave stick at this point to remove the ghosts and get this fully cleaned up, after multiple attempts refreshing, clicking Remove, shutting down the hub etc, they just won't Remove using the utility.

  • I attempted the remove immediately after reboot, I can try again.
  • I did not do the foil trick, I will attempt that later

For now, things are OK, much better than on Saturday, more work to be done. Thank you for the suggestions.