@chuck.schwer, mine is down again this morning. No cloud access. Same as yesterday morning. Cloud dashboards not working. And the Alexa control not working. No push notifications.
I'm wondering if it has something to do with the change in the Alexa skill. I can trigger a contact and my echo responds. But it won't work the other way. If I tell Alexa to do something it doesn't happen. Same as yesterday.
Reboot yesterday solved the issue. I am re-booting again now.
EDIT: The reboot fixed the issue. But again, can't do this every morning especially if I'm gone.
I am leaving town tomorrow for a few days, can't have this happening every morning.
I think you'll find it will work for a few hours, then go down again. Mine worked after the hub upgrade for a few hours, then cloud access gone. Everything else is fine though.
Mine worked all day yesterday after the reboot. So it quit sometime during the night as it was off this morning.
Way I know it quits. I tell Alexa to run my morning routine. Nothing happens. I turn alarm off, never get push notification. Then I check cloud dashboard and get an error. Reboot hub, try again and all is ok. Identical to yesterday morning.
It was fine at 10 pm last night as I ran my bedtime routine and it all worked great.
My cloud endpoints went down at 10:23PM ET 07/26/2019
As of this writing it is still down.
EDITED: Rebooted the hub and cloud endpoints are working again.
Not sure if this is related but on the setting page I have "View Hub Registration Information"
Clicking the "Hub Registration" is is saying " *this account needs to migrate to Hubitat account."
I registered my hub months ago. I haven't tried to migrate again because everything seems to be working and don't want to hit myself with a hammer by pressing it.
I bought my hub a month ago, during the first 3 weeks it was rock solid, but in the last few days it has been offline twice and the only way to fix it is to power it down and up. My network has reported 100% availability for the last few weeks with no interruption. All other services have continued to work non stop. Any ideas what's happening?
I saw that also for the first time. I clicked on it and it took me to a registration screen, but I didn't go any further. My account is already a Hubitat account, so you may be on to something.
I was able to make this issue happen. I had to rearrange some plugs and unplugged the Hub briefly. When it came back up the cloud access was gone again. And the one way communciation from Alexa was out. It would communicate to Alexa, but not from. So the hub was definitely online, but something is messed up.
I know it wasn't a power outage that triggered the problem the last 2 nights. There was no sign of that. And everything is on a UPS.
It says I need to migrate my account too, but I dont have a social media account linked with hubitat. I log in via email address, and my hub is shown there. Not sure what's going on. Maybe two bugs.
Please disregard the footnote, is not applicable to your account or @mike 's account. Engineers are actively investigating an issue reported recently related to hubs that are unable to stay connected to the cloud.
Just logging another instance of the issue here. Local control wiring, but no Google control or SharpTools, or cloud dashboards in the app.
Reboot helped, and I did do the update yesterday.
Hoping we hear this is identified and fixed.
Thanks, team
Along those lines, is it necessary to stay logged into the Portal? It appears I have never logged out since I originally set it up. Didn't know if it made any difference or not.
Doesn't make a difference, nor is it required to stay logged in. The portal is more or less used one time when you register and if you need to find your hub on your network, when the IP address changed and you don't have other means of identifying the new IP. Also, the advanced features may be useful if you lock yourself out of web interface and to add/remove/replace users.
Just as I reported in a previous post my connection to the cloud went down at 10:23 PM ET.
Well guess what? Yep! At 10:23 PM ET (just a few minutes ago) the same exact thing happened again. Hub appears to be working normally just no cloud connection.
Logging into the hub there is no indication in the message bubble there is any problem.
