Cloud Dash Board


My cloud dashboard will not open after the newest update to 2.5.1.139. The page will load. I put in my pin number and it comes right back to the put in your pin number page?? I have tried the wrong pin and it still come right back to the enter your pin number page.

It will open just fine for the web portal but not from the web portal link.

C-8 pro and it was working just fine before the update?? I have tried rebooting the hub and still no love??

Also, where did the log off/ disconnect button go from the web portal page?

Can confirm, on my C8Pro the intial cloud load of the dashboard last used does work, but when trying to load other dashboards via cloud, it does not load.

@gopher.ny :up_arrow:

Yes the initial page loads and say my dashboard name. It ask for the pin just as before but once you enter the pin. It goes right back to the initial page with the dash board name and pin request.

Noted. Please roll back the version if this is a showstopper. We'll fix sooner rather than later.

If I have certain devices, like openweather, on my home screen, the Home Screen, for better words, “jumps around” constantly sort of like a vibrating table. It’s hard to explain the phenomenon.

But if I take the open weather app off the home screen stabilizes. It’s as if it keeps trying to refresh, with some small change in the layout, causing it to refresh again.

It would probably require a short movie to show you.

Just tried mine and they all work on .139.

Hmmm

The issue with dashboards is fixed in 2.5.1.140, released a bit earlier today.

The update fixed it for me.

Thanks!!!

Jumpiness still in 140.

notice the “Leak” widget jumping from end of row 2 to row 3 repeatedly.

Can’t reproduce in 141. :heart:

Please grab 142 when you get a chance. 141 was an internal build; nothing wrong with it but it sat out there for about half an hour before I noticed. I'm not 100% sure which parts of 142 are in 141.

Hi @gopher.ny,

Just upgraded my C-7 to 2.5.1.143 and the problem is still there. Entering PIN goes to enter PIN page again. No error messages.

Thanks.

Can you check if 2.5.1.147 is still affected? The build was just released.
I'm certain of fixing it, and I can't reproduce the issue, but that doesn't mean there isn't an elusive bug somewhere.

Cloud dashboard work fine for me on .147

Nope. Still the same issue.

Should I maybe try resetting the Access Token?

Can you PM me your hub's id? I'll check the engineering logs.

Also, it's the same "enter PIN, bounces back" behavior like the OP's, right? Just double checking. If yes, can you try changing the PIN?

Yes it is the same issue as the OP. Enter PIN and bounce back to enter PIN screen.
I did try to reset the PIN.

Reproduced, fix is in the works. Next build.

I confirm it works in 2.5.1.152.

Thanks for the great work.