Cloud connection is unavailable -

[jtp10181]

You have an outdated diagnostic tool, but not sure if you will be able to update it since the hub is having connection issues it seems. If you can get it updated then it should fix the Soft Reset problem.

New Diagnostic Tool Version 1.0.97

We are happy to announce the release of a new version of the Hubitat Diagnostic Tool. While the functionality remained largely the same, the latest version has an enhanced user interface and fixes known issues related to the Soft Reset process. Your hub may have already received the new version, but it's always good to check to make sure your hub has access to the latest version: [image] If your hub has an outdated version, please follow below steps to update to the latest Diagnostic Tool: …