Changing an App Number

C8- Pro
Is there a way to change an APP number? I'm guessing not...but why.

I have a Spruce sprinkler controlled and the install constantly failed between Hubitat and Spruce.

Spruce Irrigation seems to no longer respond to support requests.

I now see in logs an error message from a 138.x.x.x address that mentions "zone" and an app number "XX" that does not exist.

I'm guessing that is a result of multiple sync failures.

"Received cloud request for App 299 that does not exist, path: /zonestate/zoff,0,0,ok,ok,7341 from 138.68.11.X"

Changing it probably won't fix the issue...but with no Spruce support I'm kind of out of options.

No, though if it was ever successfully installed you could revert your hub to a backup when it was.

If you're using their integration, the little information I can find says that the "last used" connection is the only one that will be used, so another workaround might be trying to get it installed successfully again: GitHub - PlaidSystems/Spruce-Hubitat: Spruce Wifi Hubitat integration. Even better, of course, would be if you had a way to just remove this connection on the Spruce side, which is the only place it can really be changed (or if their support responded and could do it)...

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Thanks! I'm guessing their company is going out of business.

I will keep trying. I installed and deleted it all several times...as it's the cloud-to cloud part that is broken.

I've made so many adds/and changes since I last worked on this, reverting back is not really an option anymore. I'm hoping at some point it will connect. But if they're going out of business I just as well move on to something like Rachio.

I don't know if in the last couple weeks their support team broke the old connection. I've sent emails with no responses ...ever.

But I did the exact same steps again and it joined. I got the same connection successful message on first try as you're supposed to. When I ran the app after that it created the devices. Yay! thx.

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