Changing account's email address

[jtp10181]

Check these posts. You may need to make a new account and then change admin. It gets messy if you have subscriptions though.

Changing email address associated with hubitat community and hubs

To replace the admin for your hub, please start here: To replace the email in the community, head to Preferences (select your avatar in the upper right corner) [image] Then select the wrench icon: [image]

How do I change my email?

In order to change the admin account for your hub(s), please visit my.hubitat.com, and log in using the current email account. On the My Account page select Registered Hubs card, and then Hub Details. Check this post for more details:

Can't enter email to change admin account

A few things. You cannot replace the admin with an active guest account. First, you'd need to remove the guest, then replace the admin with it. Now, since the subscription is linked to the current admin account, and the store cannot be updated, you will not be able to replace the admin until the active subscription expires. If you remove the admin account now, you will no longer be able to manage the subscription in the future. One alternative is to cancel the subscription, then create a subsc…

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You can also open up a support query here: Account Issues – Hubitat Support