Centralite Zigbee 4200-C plug/outlet will not pair with C8 Hub

[danabw]

So I guess you're saying that nothing blew up when you did that.

[neonturbo]

@danabw

nothing blew up when you did that

From what I remember, it was fine.

[SuperDupe]

Similar post with a possible answer a few years ago...

Centralite 4200-C - Doesn't Pair

Ok this feels like it should be something that should just "work" based on everything I read in the forums, but for reason just isn't. So asking the stupid question. =) Pretty much brand new install with the C7 here with only a few Konke Zigbee temp/humidity sensors connected to the system. I purchased a couple of the 4200-C's to both extend the mesh as well as control a couple of lights but when I go to pair them the Hubitat doesn't seem to want to find them. Factory resetting them doesn't he…

[danabw]

Good catch. This I think is the relevant part that relates to what @neonturbo suggested above....

@Tony

As an experiment, I switched my HE hub's Zigbee channel to 24 from the Zigbee settings page and very quickly tried pairing one of the dimmers which I had reset per directions. It paired instantly. I then quickly changed the HE hub's channel back to 18 (I emphasise quickly because I didn't want the rest of the devices on that PAN to change their channel, as they normally would do. But even if they did, they should eventually change back). Within a few minutes, the newly paired dimmer on ch 24 automatically followed the channel change and was working on 18. I repeated the same procedure and got the second dimmer paired successfully on ch. 18 as well.

@aaronfg

Hm. But could I change to 15, attempt the pairing, and regardless of success or fail I could revert it back to 20 no?

Would the existing devices that were all running on 20 just ignore the 15 change if it was quick?

Based on above, I'd say go for it.

[Tony]

@neonturbo

From what I remember, it was fine.

That was my experience as well.