Did the cloud update on the C7 with the latest firmware ( 2.3.5.103) and shutdown. Brought C8 online which is running 2.3.4.148 so going to update firmware and I can't get it past this screen. I've tried everything I can think of. Soft reset, multiple reboots, disabled PiHole completely and it will never see the new firmware. I'm at a loss what to do next.
If you have a hacked firestick and are blocking updates from AWS then your hub won't be able to update. Not that i would ever hack anything but some people...
I thought I did, but when I go through the link you provided it only finds the old C7 hub (which is unplugged and off). If I go to the new hub and try to register it asks for the UN/PW and acts like it's registering it but then comes back showing that it needs to be registered. Maybe registration is down?
Also to your earlier comment I don't have a hacked firestick, and I know I can reach updates because I updated the firmware on my C7 literally minutes before I plugged in the C8.
That got me to the backup page, but when going into the Diagnostics page to update the firmware I get the same "could not fetch latest firmware" error as above.