I just wanted to bump this thread as I just purchased a half dozen Kwikset 914 locks myself and I'm hitting the exact same issues. Here's the fingerprint:
After getting the lock paired communication is very unreliable. I can add codes but "delete" doesn't seem to work. It successfully deletes the code from the lock (Because it no longer unlocks it) but Hubitat still shows the code assigned to the lock. They also don't seem to work with LCM at all.
Related problem - I had my Kwikset lock in ST but that hub is down as I move over to HE, but I cannot get the locks to be discovered. All the other Zigbee stuff, but I have two of the locks and neither one will appear in Discovery. Any suggestions?
If these are Zigbee locks, factory reset them and pull the batteries for 30 sec.
You may need to pair closer to the locks. Normally pair in place is recommend, but locks are a different animal. Make sure you have adequate repeaters in range though.
Reset or exclude first.
Move the lock module or the HE hub close to each other. Usually less than a couple of feet.
Go into the HE Z-wave setting and click on all devices secure mode.
Turn on discovery and follow the inclusion of the lock.
No luck. That's what I've been doing - the exclusion and re-scan. I've even gotten the locks to within a foot of the hub (even though I've got mesh nodes within a few feet of each lock position).
Only think I haven't done is a full factory reset because I'd rather not have to reprogram them. Plus I can't find anything in the manuals about how to do the full factory reset.
I have one of this lock and it's not easy to get it working but it does work. Just be sure it's excluded by looking at the blinking led. Here's the manual in PDF from kwiset.
It doesn't take very long to reprogram the code. Maybe a couple mins each.
Well, I was pushing the right button, thankfully, but it was just an extra reset and rescan. Finally got them in. Thanks. Now to convert over a few wifi switches I can't integrate and all will be well!
Yes, but something weird with one of the two and it took a lot longer - I think it's how my mesh is set and I have a weak spot to fill. But both are working great now.
Thanks