[2.2.6.112] C7
I'm attempting to update the firmware of a Zen27 dimmer. I've successfully updated others but many moon ago.
I get the error when I click the "update firmware" tile.
Any thoughts?
John
[2.2.6.112] C7
I'm attempting to update the firmware of a Zen27 dimmer. I've successfully updated others but many moon ago.
I get the error when I click the "update firmware" tile.
Any thoughts?
John
Two things:
(1) it might help to update to current firmware (2.2.6.140). 2.2.6.112 is pretty early in the cycle.
(2) I seem to recall someone else having this problem. You could search the forum. The solution, I believe, was to delete the Device Firmware Updater app and add it back. I that step didn’t erase the firmware files to be uploaded, as I recall.
Error I should have written 2.2.7.112
I'll try removing and reloading the app.
Thanks
Quick question if you were able to complete this?
I have a few and mine went okay. I'm on HE 2.2.7.122, just tried with i think is ZEN FW 3.02, but the FW version in the switch info says 3.1. Also, are you also excluding and then re-including when FW update has completed?