I have 4 hubs at 2 different locations - two at each one of them - and I can't access the hubs on one of the locations.
One of the hubs I'm sure is up and running, since I can access to a dashboard of it.
These hubs are installed at an apartment where I rent rooms (long term rental) and I'm afraid of asking someone over there to power cycle the hubs since I'm traveling now - and I'll stay away for 3 more months - and the problem could gets worse, with the hub not operational at all. It would be a mess, since all lights are controlled by it - not a standard light switch installed.
Is there anyway of "pinging" the hubs so they activate the remote access service?
Help would be appreciated!