Cannot deregister hub until Remote Access finishes its billing cycle

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1

I have recently jumped ship to another smart home manager, and wanted to flog the old Hubitat hub on eBay.

Managed to reset ZigBee and z-wave via the full UI menu, but cannot perform a full reset until the hub is deregistered from the remote access subscription, and I can't deregister the hub until the (now cancelled) subscription finishes its current billing cycle which is in about 3 weeks.

Are there any workarounds for this?

2

Yes, please create a case by visiting the following page, and we can help you de-register the hub: Subscriptions – Hubitat Support

3

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