Yes I tried ip shown on the routerā¦ thx I Fixed the picā¦
Oh wow I think we are on to something hereā¦. I am trying to reassign the correct ip address it says itās out of my ip range. And now suddenly the hub appears to go offline according to my router but the light is greenā¦so frustrating
1 Like
Whats your subnet mask
Well I readjusted my ip to a range and reserved the correct ip and I can connect nowā¦. Tried soft reset and I reinstalled from a few different backupsā¦. But I canāt upgrade when it checks for updates it just searches and never endsā¦. A lot of the connections via the web browser instead of the app donāt seem to workā¦
Try changing Ethernet speed...if you're on Fixed change to Auto, or vice-versa:
Assuming you marking my post "Solution" was a typo, since you're still stuck.
@jtp10181 - any other ideas?
Ugh yes still stuckā¦..
I sort of got lost as to what the actual problem is. Can you summarize the current issue?
After loss of connection for months I was able assign the corrct ip to my hub and connect and I did a soft reset restoring trying several backup filesā¦. It comes back and it is accessible through the app but will not update and it does not seem to connect while using the web browser for several functionsā¦ but I cannot update the hub at allā¦
Is the Registered Hubs page still showing last activity 2023-09-06 ?
Go to Settings > Network Setup > Network Test
In the ping test first try the default 1.1.1.1 then replace that with cloud.hubitat.com and try it again. Post results.
1 Like
Thatās where it was before with a random ip address and I could not connect at all via app or brwserā¦. I had adjust my routers ip range and set a static ip to access it at allā¦.it took a while to get to this pointā¦. If you think I should try removing the ip reservation I can but I was unable to connect to whatever ip it was given before doing all thisā¦ I can attempt to move it to the gateway eero when I get home later firstā¦.
Thank you for sticking g with me on thisā¦
1 Like
All I want you to do is answer my question and try what I suggested.
1 Like
Ok! Will do when I get home it appears my remote admin is not working eitherā¦. Ugh
1 Like
I cannot see the hub remotely so I cannot answer re: the last active time I can confirm that also when I get home after workā¦
Ok removed ip reservation and hub was already switched to DHCP. Last check in date is the same in Hub details. except on this pageā¦
Under Registered hubs last Check in it says 9/06/23
And.....?
Canāt seem to access the hub/that page nowā¦. However the Hub details page shows a recent checkin:
Sorry working some wack hours this weekendā¦
If its online and now connected to the cloud, why would you not be able to access it? Thats the opposite of logic.
I think you need to get your home network sorted out, seems like it is a wreck.
It worked perfectly for over a year I donāt know where to start.
