For a comprehensive document that is actively updated using best practices please visit this page: How to Migrate to a New Hub | Hubitat Documentation
There are not many vendors who offer extended warranty in the smart home industry. Usually, when a controller dies and the user is out of warranty, the user must buy a new hub and start over. At Hubitat, we know how time consuming is to start over from scratch, so we decided to offer Hub Protect. A unique service that provides a free hub and ways to quickly recover when the unexpected happen. As with most extended warranties, the service is not transferable and non-refundable. However, you may want to check this post for an alternative solution for those who migrated to a new hub and may no longer need the old hub to be protected:
