C8 unresponsive - initializing 15% updating database

Thanks @jtp10181 . If unable to resolve through @bobbyD, I will give this a shot!

I have the same issue, tried soft reset, platform changes etc. either stuck at 15% or hub loads after a soft reset with a message that states it has a corrupted database. feels like something is wrong with the hub internal storage system. At a loss to the issue and frustrated that I have nothing working for a couple of days. thoughts @bobbyD ?

You can PM your Hub UID (Settings> Hub Details) to Bobby so he/HE staff can check your engineering logs for any clues.

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Thanks, sent PM to @bobbyD

Instructions for how to possibly get un-stuck.

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Wished I would have been notified by Hubitat staff when this announcement and fix was available on Friday. I went ahead and loaded my backup database to my new c8 pro hub and re-paired all devices (still a work in progress). Did a full reset on the c7 hub.

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It was not a fix that would have helped those already affected by this problem. As of Friday, the only way to resolve the problem was running a Full Reset. Our engineers worked hard this weekend to identify ways to avoid this drastic measure, which triggered this morning announcement.

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Easy to miss when you're reading quickly, but the age and date of posts (in hours or days, etc.) is available on the right of each post...as you can see in this case the post aboutt his fix is 5 hours old, posted today, April 29.

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All good here. I appreciate @bobbyD and the community support. I was referencing the announcement which states β€œA fix was released on Friday…”

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Ah. A suggestion... Set the Announcements sub-category to Watching. The signal to noise ratio is very high, very useful.

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