C8 pro and c7 froze immediately after backup

[kahn-hubitat]

c8 pro froze after backup.. coincided with the time of the cloud backup in logs..
no errors in logs.. not just web down. stopped all processing..

any ideas? @bobbyD

backup shows completed but deleted it and redoing it.

i will also do a soft reset adn restore.

[kahn-hubitat]

Same issue in c7. Both snswered and rebooted from diag interfsce. Seems to be some issue with changes in code relating recovery after a backup?

[kahn-hubitat]

[kahn-hubitat]

@gopher.ny

[kahn-hubitat]

how do i get support to look at this.. the fact that it happened exactly after a backup on two different hubs (different models and different locations) tells me it is something in the software not hardware and it needs to be LOOKED at..

thanks

[Evilborg]

@bobbyD

[kahn-hubitat]

bump someone from support comment?