C7 version 2.4.1.177 Bought a new C8, trying to migrate from C7. I have Hub Protect but it won't do a cloud backup. Does do local backup. Read the migration procedure and it said to update z-wave radio firmware. It won't update. It gives the following message: Z-Wave Updater: ERROR. This firm…

Instructions to update the C7 firmware is linked in the READ FIRST pinned post [image] bangbang READ FIRST - Before Posting in Get Help Z-Wave Issues For C-7 Hub, make sure you do not have a Z-Wave firmware update: [Instructions HERE] The Update Firmware button is hidden when the Z-Wave firmwa…

C7 won't do cloud update and z-wave radio won't update firmware

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jtp10181 June 22, 2025, 11:36pm 2

Instructions to update the C7 firmware is linked in the READ FIRST pinned post