C7 factory reset

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1

Hi,

I purchased a used c7, and the previous owner has failed to remove the admin account. I have the menu up for a full reset, is there anything else i need to do beforehand?

2

May need to speak to @bobbyD or @support_team unless you have access to the admin account.

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3

@Jasonaldo Can you ask the previous owner to release the hub from his account?

4

I have attempted to reach out to get the hub released, but no response

6

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